Privacy Policy

Introduction

At Qombo, we are dedicated to providing a secure and reliable service for email contact validation. We understand the importance of privacy and the need to protect the personal information of our users. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our platform.

Our primary mission is to verify the legitimacy of email contacts by requesting location information through email requests. This verification process helps ensure that our users can interact with trustworthy individuals, reducing the risk of fraudulent or malicious activities in online communications.

We take your privacy seriously and are committed to being transparent about how we handle your data. By using our platform, you are agreeing to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how your data is used and the choices you have regarding your information.

This Privacy Policy covers the following key areas:

Information Collected

It is very important to us that you know what personal data we collect about you, how we collect it and why it is necessary.

We collect your personal data in the following ways:

1. When you register for the service or update your account, we collect certain personal data to create your Qombo account so that you can use the service. This information includes your last name, first name, company name and business e-mail address.
2. Through your use of the service: when you access or use the service, we collect and process personal data about your business partners, such as the first and last names and professional e-mail addresses of the contacts you control through the service. This information falls into the category of Personal Data Usage.
3. Personal data we receive from third-party sources: if you make a control request through our service, the contact you input will be invited by email to share his or her current location. This geolocation data is necessary for the proper operation of the service and requires the contact's consent before it can be used. The geolocation data is consumed at time T and is only used for the operation of the service.

How Data is Used

We collect and use your personal data for the following purposes:

1. To provide the Qombo service
2. To understand, diagnose and resolve problems with the Qombo service
3. To evaluate and develop new features, technologies and service enhancements
4. To comply with legal obligations and law enforcement requests
5. To take appropriate action regarding reports of intellectual property infringement and inappropriate content
6. To carry out business planning, for reporting and forecasting purposes
7. To detect and prevent fraud, including fraudulent use of the Qombo Service

Data Protection

We understand the importance of safeguarding your data and maintaining the highest standards of data protection and security. This section outlines the measures we have implemented to protect your data and explains how we comply with the General Data Protection Regulation (GDPR).

1. Data Security Measures

We have implemented robust technical and organizational measures to ensure the security of your data, including but not limited to:

• Encryption: We use industry-standard encryption protocols to secure data transmission between your device and our servers, ensuring that your data remains confidential during transit.
• Access Control: Access to your data is restricted to authorized personnel only, and strict access controls are in place to prevent unauthorized access.
• Regular Security Audits: We conduct regular security assessments and audits to identify and mitigate potential vulnerabilities and threats.
• Data Minimization: We collect and store only the data necessary for the purposes outlined in this Privacy Policy, and we retain it for the minimum amount of time required by law or for the purposes described.
• Incident Response: In the event of a data breach or security incident, we have established procedures to promptly assess, report, and mitigate the impact and notify affected parties as required by law.

2. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR), which provides enhanced privacy rights and protections for individuals in the European Union (EU) and the European Economic Area (EEA). Below are key GDPR-related points:

• Legal Basis: We process your data on various legal bases, including your consent, the necessity of processing to perform a contract, and our legitimate interests in providing and improving our services.
• Data Subject Rights: As a data subject, you have certain rights under GDPR, including the right to access, rectify, erase, or restrict the processing of your data. You also have the right to data portability and the right to object to certain processing activities.
• Data Processing Records: We maintain records of our data processing activities as required by GDPR, including the purposes of processing, data categories, and retention periods.
• International Data Transfers: We don’t transfer data outside the EU/EEA.
• Data Protection Officer (DPO): We have appointed a Data Protection Officer responsible for overseeing data protection and compliance with GDPR. You can contact our DPO at contact@Qombo.com .

3. Your Responsibilities

While we are committed to protecting your data, we also rely on you to help maintain its security. We recommend that you:

• Log out of your account when not in use, especially on shared devices.
• Contact us immediately if you suspect unauthorized access or suspicious activity related to your account.

Third-Party Information Sharing

We value your privacy and are committed to transparency regarding how we share your information with third parties. This section explains how and why we share information with third parties, including our email service provider and subcontractors.

1. Personal Information Sharing

We may share your personal information with the following third parties:

• Email Service Provider (Brevo): In order to facilitate the email contact validation process, we share your email address and associated location data with our trusted email service provider. Please note that this information sharing is essential to the core functionality of our platform.
• Legal Obligations: We may also disclose personal information when required to do so by law or in response to lawful requests from government authorities.

2. Non-Personal Information Sharing

We may share non-personal and aggregated information with the following third parties:

• Subcontractors: We work with subcontractors to support various aspects of our platform's operation, such as hosting, analytics, and technical maintenance. These subcontractors may have access to non-personal information, but they do not have access to your personal information.
• Analytics Providers: We use third-party analytics providers to gather and analyze non-personal data to improve our services. These providers may collect and process non-personal information about your interaction with our platform.

3. Data Protection and Security

We take the privacy and security of your data seriously. When sharing information with third parties, we ensure that appropriate safeguards are in place to protect your information. We require our third-party partners to adhere to strict data protection and security standards and to only use the data we share for the purposes for which it was provided.

4. Your Consent

By using our platform, you consent to the sharing of your personal and non-personal information with the third parties mentioned in this section for the purposes described. You also understand that these third parties may be located outside of your jurisdiction and may have different data protection laws.

5. Opt-Out Options

You may have the option to limit or restrict the sharing of your personal information by adjusting your account settings or contacting us directly. However, please be aware that certain limitations or restrictions may impact your ability to use certain features of our platform.

6. Changes to Third-Party Partners

We may change our third-party partners from time to time to improve our services. We will update this Privacy Policy accordingly to reflect any changes in our third-party partners.

User Rights

The General Data Protection Regulation "GDPR", give individuals rights over their personal data. You will find a description below.

1. Access to your personal data: you have the right to request access to the personal data we process about you.
2. Right to be informed: you have the right to be informed about the personal data we process about you and how we process it.
3. Update of your personal data: you have the right to ask us to update your personal data. You have the right to ask us to modify or update your personal data if it is inaccurate or incomplete.
4. Restricting the use of your personal data: you have the right to ask us to stop using your personal data. You have the right to ask us to temporarily or permanently stop processing all or part of your personal data.
5. Deletion of your personal data: you have the right to ask us to delete your personal data. You have the right to ask us to permanently delete your personal data.

Prohibited activities

1. Illegal Activities: Users should not engage in any activities that violate local, state, federal, or international laws, such as fraud, copyright infringement, or hacking.
2. Spam and Phishing: Users should not send unsolicited messages, spam, or engage in phishing attempts to collect personal information.
3. Misrepresentation: Users should not impersonate others or provide false information, including false identity or contact information.
4. Malicious Software: Prohibit the distribution or use of malware, viruses, or any other malicious software.
5. Unauthorized Access: Users should not attempt to gain unauthorized access to other users' accounts, systems, or data.
6. Cyberbullying: Prohibit online bullying, cyberstalking, or any harmful behavior intended to distress or harm others.
7. Intellectual Property Infringement: Users should not violate intellectual property rights, including copyright, trademarks, or patents.
8. Data Mining: Prohibit the unauthorized collection or scraping of user data or platform content.
9. Reselling Services: If applicable, specify that users cannot resell your platform's services or access to the platform without explicit authorization.
10. Unauthorized Access to Other Accounts: Users should not attempt to gain access to other users' accounts, even with their consent.
11. Violation of Platform Policies: Users should comply with all platform policies.

Cookies

Our platform uses cookies, which are small text files stored on your device, to enhance your user experience and provide essential functionalities. This section explains the types of cookies we use and how you can manage them.

Essential Cookies

• Purpose: Essential cookies are necessary for the core functionality of our platform. They enable features like secure login and session management.
• Management: You can manage persistent cookies by adjusting your browser settings to delete or block them. Disabling these cookies may affect the usability of our platform.

Browser Settings

• Purpose: You can further manage cookies through your browser settings, including accepting, blocking, or deleting cookies.
• Management: Refer to your browser's privacy or security settings to adjust your cookie preferences.

By using our platform, you agree to our use of cookies as described in this Privacy Policy. We are committed to providing you with transparency and control over your cookie preferences. Please note that disabling certain cookies may impact your experience on our platform.

For any questions or concerns regarding cookie usage or your privacy, please contact us at contact@Qombo.com .

Privacy Policy Update

At Qombo, we are committed to maintaining the highest standards of data protection and transparency. To ensure that our Privacy Policy reflects the latest developments in data privacy regulations and our commitment to your privacy, we conduct an annual review and update of our Privacy Policy.

These updates may include changes in how we collect, use, or protect your data. We encourage you to review our updated Privacy Policy when it becomes available to stay informed about how your data is handled. Your continued use of our platform after the updated Privacy Policy is posted constitutes your acceptance of the changes.

Contact Information

Please contact us by email on the following address: contact@Qombo.com

By using Qombo, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

Thank you for trusting Qombo with your email contact validation needs. We are committed to safeguarding your privacy and providing you with a secure and reliable service.

Sincerely,

The Qombo Team